Visitor regulations

RULES FOR VISITORS 

MUZEUM ROMSKÉ KULTURY (MRK) / MUSEUM OF ROMANI CULTURE

státní příspěvková organizace / a state-sponsored organization, Bratislavská 67, 602 00  Brno

The organization is established by the Czech Culture Ministry and is authorized to handle state property according to Act No. 219/2000 Sb., as well as according to the founding charter of the museum, which took effect on 1 January 2013, as per the wording of the Czech Culture Minister’s Decision no. 45/2012 dated 20 December 2012 and as per the wording of the Czech Culture Minister’s Decision no. 18/2017 dated 26 October 2017.

IČ / Tax Identification Number: 71239812

 

Personal Data Protection - GDPR

A person entering any Museum of Romani Culture facility must be aware of the fact that the organizer of events at such a facility will be making audiovisual recordings of them as well as photographing participants, and by attending such events the visitor is expressly agreeing to be so photographed and recorded and consents to the publishing of such photographs and recordings on the museum’s website, in media coverage of the event, and in promotional materials made for the purposes of informing about the organizations’ events and presentations.

In the event that you do not want to be photographed or recorded in any other way, please write to us at gdpr@rommuz.cz.

 

Opening Hours

  1. The Museum of Romani Culture (hereinafter, MRK) is open for visitors year-round, from Tuesday through Sunday, including on selected public holidays, from 10:00 to 18:00 (final entry to the exhibits is at 17:15).
  2. On Monday the museum is always closed.
  3. We reserve the right to change our opening hours for operational and technical reasons. Visitors shall be informed of such changes through the MRK Facebook page and website, and they will be posted on a notice board at the museum’s main building. The museum management can also decide to close just part of the facility.

 

Entry to the museum and fees

  1. The main entrance is the sole point of access for entering the MRK exhibitions.
  2. Visitors can buy tickets at the reception desk in the entry hall of the museum.
  3. The entrance fee, according to the price list posted at the cash desk, is listed in Czech crowns and corresponds to the relevant assessment of that price by the MRK. Any reduction to the entrance fee made possible by the MRK system must be requested by the visitor prior to buying the ticket after submitting the relevant, valid document entitling the visitor to a reduction. Fee reductions cannot be aggregated or combined..
  4. Each purchased ticket cannot be returned or transferred and is valid for just one entry into the MRK exhibitions.
  5. The visitor is obliged to retain the ticket in its original state during the entirety of the visit to the MRK and to present it for inspection to staff when asked to do so.
  6. The museum’s cashier, who also sells souvenirs, as well as the entrance to the main building, will close 45 minutes ahead of the end of visiting hours, i.e., at 17:15, as a rule.
  7. The visitor is hereby informed that the building is monitored by security cameras.

 

Photography for non-commercial purposes

Taking photographs for non-commercial purposes in the museum is allowed everywhere except in Hall 4, “The Holocaust of the Roma”. Such photographs and their copies can solely be used for non-commercial purposes, with the proviso that they will not be abused in contexts that are inappropriate or incorrect. The museum reserves the right to ban the taking of photographs in any of its temporary exhibitions.  

 

 

Photography and recordings for commercial purposes

Those interested in an opportunity to film or photograph at the museum must first negotiate permission for such an option by writing to media@rommuz.cz. The use of photographs or video recordings made at the MRK is not allowed without the MRK’s permission.

 

Viewing the exhibits 

  1. Visitors are able to view the MRK exhibits either on their own or can do so accompanied by a guide to explain them.
  2. A maximum of 30 persons are allowed to enter an exhibition. Beverages and food are not allowed in the exhibitions.
  3. Before viewing an exhibit, visitors are obliged to familiarize themselves with the Rules for Visitors posted at the MRK reception desk. For easier viewing it is possible to use the exhibitions’ orientational system.
  4. Children age 15 and younger are only allowed to enter the MRK if accompanied by an adult.
  5. After it has been announced that visitors must finish viewing the exhibits, visitors are obliged to immediately leave the MRK building, as per instructions from a guide, by the time the facility closes.

 

Protecting human health and safety and the security of museum property 

  1. Any actions or behavior that might result in damage to museum property are banned (to items in the collection, to exhibits, to the equipment of the building and its exhibitions), as are any actions or behavior that could endanger human health and safety or bother other visitors to the MRK, such as:
    • Smoking anything anywhere in the building,
    • Entering the exhibitions with a dog (with the exception of guide dogs) or any other animals, or with larger pieces of luggage, or with objects that could interfere with the operation of the exhibition,
    • Entering the exhibitions with beverages and food,
    • Entering the exhibits and exhibitions wearing soiled clothing while under the influence of addictive, narcotic substances,
    • Touching the exhibited items from the collection or the exhibits themselves (with the exception of obviously interactive exhibits involving touch and circumstances indicating otherwise) or the equipment of the exhibits – plinths, showcases, labels, electrical switch cabinets, sprinklers, etc.,
    • Interrupting the guide or other visitors by speaking too loudly, using radio receivers, music reproduction, mobile phones, putting trash in receptacles, etc.
    • Entering at any point not designated by the visitors’ circuit or entering areas not designated for visitors.
  2. The leaders of groups visiting (schools, tourists) are liable for visitors complying with the MRK Rules for Visitors. Group leaders are obliged to constantly accompany their group and, in case of need, to cooperate with the guides to the MRK exhibitions. Parents are likewise liable for their children and in general, adults accompanying children aged 15 or younger to the MRK are liable for them.
  3. Visitors are obliged to always follow instructions from MRK staff given in the interest of protecting their own safety, protecting the building, and protecting museum property from being damaged or stolen. Failure to do so means the visitor risks being ejected from the building and will not be entitled to a refund.
  4. When using interactive exhibits or performing handiwork in the workshop, visitors are obliged to proceed in accordance with the instructions given by MRK employees or any other pertinent instructions. Items must be used for the purposes for which they are designed and only in such a way as to not endanger the health and safety of any visitors.
  5. Entry into the building of the MRK with a pram is allowed with the proviso that no more than one pram is allowed at a time in the exhibition spaces.

 

Refreshments, cloakroom, restrooms, elevator

  1. Refreshments can be consumed in the café in the entrance hall and in the courtyard, never in the exhibition spaces.
  2. Visitors are obliged, before entering the exhibition spaces, to leave behind their outer clothing items (such as coats, jackets, etc.) including larger carryalls (backpacks, briefcases, etc.). In the entry hall there is a cloakroom for depositing such items with lockable self-service storage boxes that can be used free of charge. For groups or public events attended by larger numbers of visitors (concerts, lectures, openings, etc.), the cloakroom attendant or receptionist will put such items into the lockable boxes or hang them up in the cloakroom and keep an eye on them.
  3. Separate WCs for men and women are located on the ground floor, first floor, second floor and third floor, while WCs with wheelchair access are located on the ground floor and on the second floor.
  4. For disabled persons, or for persons using prams or accompanying young children, there is an elevator available. To ascend in the elevator the visitor must ask the receptionist to summon it. Using the elevator to descend is self-service.

 

Fire prevention 

  1. It is strictly forbidden to smoke anywhere inside the building or to use an open flame.
  2. Should visitors be called upon to evacuate (if the fire alarm sounds) through the public address system or in any other way, they are obliged to immediately leave the building by the nearest exit and to obey the instructions of staff as well as the evacuation plans posted or the instructions of firefighters. It is forbidden to use the elevator during a fire alarm.

 

Final provisions

  1. MRK bears no responsibility for damage or injury caused by violating the Rules for Visitors.
  2. A visitor who is responsible for causing any kind of damage whatsoever at the MRK is obliged to compensate that damage according to generally applicable regulations.
  3. Visitors can submit their comments, complaints and wishes through the questionnaire available at the reception desk, which can be sent by post or communicated by phone.
  4. The management of the MRK reserves the right to perform operational changes to the regulations in these Rules for Visitors should the situation require.
  5. The price list for entrance fees is published as a separate Director’s Instruction (always in its current wording) and is an appendix to these Rules. The applicable wording currently in force is publicly posted in the reception area and on the museum’s website.
  6. The Rules for Visitors take effect on the day they are published.

 

In Brno, 4 January 2021                  PhDr. Jana Horváthová…………………………………….

                                                        Director

 

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